Ancona, D. G., & Caldwell, D. F. (1992). Bridging the boundary: External activity and performance in organizational teams. Administrative science quarterly, 634-665.
Ansell, C., & Gash, A. (2008). Collaborative governance in theory and practice. Journal of public administration research and theory, 18(4). 543-571. https://doi.org/10.1093/jopart/mum032
Atha, D. (2018, March 5). Marketing strategy materials week 2- LDRS 614-2018 [PDF]. Retrieved from https://learn.twu.ca/pluginfile.php/99831/mod_resource/content/1/Marketing%20Strategy%20Materials%20Week%202%20-%20LDRS614%20-%202018.pdf
Atha, D. (2018, November). Strategic leadership team project [Web log post]. Retrieved November 12, 2018, from https://create.twu.ca/ldrs501/unit-7/
Bauer, N. T. (2013, July 2). Best practices for new employee onboarding. Retrieved from https://www.hcamag.com/opinion/best-practices-for-new-employee-onboarding-176865.aspx
Beaulne, C., Stewart, N., Denguessi, E., Eastwood, L. (November 2018). Meet Zenyatta by CLEN. Retreived from https://books.twu.ca/strategic-discoveries/?post_type=chapter&p=727.
Blob Tree [Digital image]. (n.d.). Retrieved from https://www.google.com/url?sa=i&source=images&cd=&ved=2ahUKEwjSmqqEyI3fAhWpY98KHWCdBTAQjRx6BAgBEAU&url=http://www.pipwilson.com/p/blob-tree.html&psig=AOvVaw0Wo4otbhlv3ZpixTG5lx0R&ust=1544266705596571
Bolander, J. (2011). How to deal with organizational politics. The Daily MBA. Retrieved Dec 6, 2018, from: http://www.thedailymba.com/2011/02/28/how-to-deal-with-organizational-politics/
Boleman, L. G., & Deal, T. E. (2013). Reframing organizations. San Francisco, CA: Jossey-Bass.
Bondeson, D. (2010, October 20). Governance, Church Structure & Leadership. Retrieved from https://static1.squarespace.com/static/53d1217ce4b0d2ee8e81804c/t/54ef5045e4b0a11e9932adf2/1424969797508/Governance+I+-Church+Structure+and+Leadership.pdf
British Columbia Ministry of Health (2017). An action plan to strengthen home and community care for seniors. Retrieved December 6, 2018, from: https://www.health.gov.bc.ca/library/publications/year/2017/home-and-community-care-action-plan.pdf).
Company X. (n.d.) Human resources file A: Customer service results. Retrieved by Human Resources Business Partner of Company X
Davies, B. (n.d.). Developing and exercising strategic influence. Retrieved from http://www.leadershipsolutions.co.za/strategic-influencing.html
De Zwaan, R. (2018, December 4). Personal communication.
Doyle, A. (2018, March 14). What is a stay interview with sample questions. Retrieved from https://www.thebalancecareers.com/stay-interview-questions-2062107
Ebers, M., and Maurer, I. (2014). Connections count: How relational embeddedness and relational empowerment foster absorptive capacity. Research Policy, 43(2), 318–332. Retrieved from https://www.sciencedirect.com/science/article/abs/pii/S0048733313001960
Edlund, C. (2015). 6 ways to influence customers and grow sales. Retrieved from http://handmade-business.com/6-ways-to-influence-customers-and-grow-sales/
Environmental Performance Index (EPI). (2018). 2018 EPI results. Retrieved from https://epi.envirocenter.yale.edu/epi-topline
Fallarino, T. (2017). 30 marketing and customer relationship experts reveal the most effective ways to influence customer behavior. Retrieved from https://www.ngdata.com/influencing-customer-behavior/
Feltner, A., Mitchell, B., Norris, E., & Wolfle, C. (2008). Nurses’ views on the characteristics of an effective leader. AORN Journal, 87(2), 363–372. https://doi.org/10.1016/j.aorn.2007.07.010
Florkowski, G. W., & Olivas-Luján, M. R. (2016). Predicting HR’s involvement and influence in strategic decision-making. Management Revue, 27(3), 160–187. Retrieved from https://ezproxy.student.twu.ca:2420/10.1688/mrev-2016-Florkowski
Fraser Health. (2018). Shaping the future of healthcare. Retrieved December 3, 2018 from: https://www.fraserhealth.ca/-/media/Project/FraserHealth/FraserHealth/About-Us/Corporate-Brochure/fraser_health_corporate_brochure.pdf
Froot Group. (2016). 5 ways your church can influence the community. Retrieved from https://ministryjobs.com/5-ways-church-can-influence-community/
Galbraith, J. (2014). Designing organizations strategy, structure, and process at the business unit and enterprise levels (3rd ed.). San Francisco, CA: Jossey-Bass.
Gillikin, J. (2018, June 30). Advantages & disadvantages of divisional organizational structure. Retrieved from https://smallbusiness.chron.com/advantages-disadvantages-divisional-organizational-structure-611.html
Gleeson, B. (2016). Leadership and the 7 I’s for influencing others. Retrieved from https://www.forbes.com/sites/brentgleeson/2016/07/06/leadership-and-the-7-is-for-influencing-others/#6f2a76af31a7
Goleman, D., Boyatzis, R., & McKee, A. (2009). Primal leadership: Realizing the power of emotional intelligence. Retrieved from https://www.researchgate.net/publication/245507316_Primal_Leadership
Harter, J.K., Schmidt, F.L., & Hayes, T.L. (2002). Business unit level relationship between employee engagement and business outcomes – A meta-analysis. Journal of Applied Psychology, 82(2), 268-79.
Hellman, M. (2017, October 6). Shifting from persona to person. Retrieved from http://www.marketingjournal.org/shifting-from-persona-to-person-matthew-hellman/
Holy Bible: New International Version. (2001). Grand Rapids, MI: Zondervan.
House, The. (n.d.). Our values. Retrieved from https://www.thehouseonline.ca/our-values/
Hughes, R. L., Beatty, K. C., & Dinwoodie, D. L. (2014). Becoming a strategic leader: Your role in your organization’s enduring success. San Francisco, CA: Jossey-Bass.
Hunckler, M. (2017, Mar. 22). 12 Challenges Startup Culture Must Overcome In Order To Thrive in 2017. Forbes. Retrieved from https://www.forbes.com/sites/matthunckler/2017/03/22/12-challenges-startup-culture-must-overcome-in-order-to-thrive-in-2017/#768426757592
Janků, J., & Kučerová, Z. (2018). Successful Crowdfunding Campaigns: The Role of Project Specifics, Competition and Founders’ Experience. Finance a Uver: Czech Journal of Economics & Finance, 68(4), 351–373. Retrieved from https://ezproxy.student.twu.ca/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=131800043&site=eds-live
Jenkins, D. (2012). Global critical leadership: Educating global leaders with critical leadership competencies. Journal of Leadership Studies. 6 (2). pp. 94 – 101.
Johnson-McPhail, C. (2016). From tall to matrix: Redefining organizational structures. Change, 48(4), 55–62. https://ezproxy.student.twu.ca:2420/10.1080/00091383.2016.1198189
Kaplan, R. S., & Norton, D. P. (2001). The strategy-focused organization. Strategy and Leadership, 29(3), 41-42.
Kaufman, S. (2014, July 23). Why Inspiration Matters. Retrieved from https://hbr.org/2011/11/why-inspiration-matters
Kiptoo, K., & Mwirigi, M., F. (2014). Factors that influence effective strategic planning process In organizations job. IOSR Journal of Business and Management, 16(6), 188-195. Retrieved form: https://pdfs.semanticscholar.org/a024/85efbae2918232150a796d94586349c217da.pdf
Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from traditional to digital. Hoboken, NJ: John Wiley & Sons, Inc.
Kotter, J. (2011, March 23). The Heart of Change. [Video file]. Retrieved from https://www.youtube.com/watch?v=1NKti9MyAAw
Leadership excellence. (n.d.). In (Comp.), Disney’s approach to leadership excellence. Orlando, FL: Disney Institute.
Lepsinger, R. (2010). Closing the execution gap: How great leaders and their companies get results. San Francisco, CA: John Wiley & Sons.
Manteklow, J., Jackson, K., Swift, C., Edwards, S., Bishop, L., Pearcey, E., Bruce, E. (n.d.). 7 ways to use office politics positively getting what you want without “playing dirty”. Retrieved December 6, 2018, from: https://www.mindtools.com/pages/article/newCDV_85.htm
Marzano, M., Carss, D. N., & Bell, S. (2006). Working to make interdisciplinarity work: Investing in communication and interpersonal relationships. Journal of Agricultural Economics, 57(2),185–197. Retrieved from https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1477-9552.2006.00046.x
Mitchell, K., Strong, H., Williaume, D. & Wu, T. (2017). Leadership competency framework. Unpublished manuscript. Master of Arts in Leadership. Trinity Western University: Langley, Canada.
Monrose, G. T. (2012, November 19). The Role and Importance of the Church in the Community. Retrieved December 7, 2018, from https://www.huffingtonpost.com/pastor-gilford-t-monrose/role-of-the-church_b_1896969.html
Nieuwhof, C. (2012). Leading change without losing it: Five strategies that can revolutionize how you lead change when facing opposition. Cumming, GA: reThink Group.
Non-essentials. (n.d.). Retrieved from https://www.thehouseonline.ca/our-beliefs/
Northouse, P. (2013). Leadership: Theory and practice (6th ed.). Thousand Oaks, CA: SAGE Publications.
Oberle, S., Warkentin, M., Zhang, L., & Hinksman, S. (November 2018). La Misión: Transforming education in Paraguay. Retrieved from https://books.twu.ca/strategic-discoveries/?post_type=chapter&p=701
Our values. (n.d.). Retrieved from https://www.thehouseonline.ca/our-values/
Paine, K. D. (2011). Measure what matters: Online tools for understanding customers, social media, engagement, and key relationships. Hoboken, NJ: Wiley.
Peters, S., Seabreeze, & Tegelberg, R. (2018, November). Change Makers SWOT of Coastal Christian School. Retrieved November 25, 2018, from https://books.twu.ca/strategic-discoveries/?post_type=chapter&p=711&preview_id=711&preview_nonce=d502812f92&preview=true
Reddy, C. (2018). Building trust at work place-How Important is it?. Wise Step. Retrieved from: https://content.wisestep.com/importance-building-trust-workplace/
Resick, C. J., Whitman, D. S., Weingarden, S. M., & Hiller, N. J. (2009). The bright-side and the dark-side of CEO personality: examining core self-evaluations, narcissism, transformational leadership, and strategic influence. Journal of Applied Psychology, 94(6), 1365.
Schachter, H. (March 26, 2017) Monday morning manager: Why leaders need to have integrity. (Updated) The Globe & Mail. Retrieved from https://www.theglobeandmail.com/report-on-business/careers/management/the-importance-of-integrity/article14167037/
Schein, E.H. (2009). Organizational psychology. Upper Saddle River NJ: Prentice Hall.
Seay, R. (n.d). Improve the employee experience by building trust in the workplace. Bonfyre. Retrieved from: https://bonfyreapp.com/blog/building-trust-in-the-workplace
Senge, P. (2006). The fifth discipline. New York: Doubleday
Smartsheet (n.d.) Employee onboarding processes: Plans, best practices, flowcharts. Retrieved from https://www.smartsheet.com/employee-onboarding-processes-plans-best-practices-flowcharts
Spark, The. (2005). (n.d.). Retrieved from https://www.thehouseonline.ca/our-story/
Spears, L. C. (2010). Character and servant leadership: Ten characteristics of effective, caring leaders. The Journal of Virtues & Leadership, 1(1), 25-30.
Sprinkle, P. (2015). If your church closed its doors, would the neighborhood care? Retrieved from https://www.patheos.com/blogs/theologyintheraw/2015/09/if-your-church-closed-its-doors-would-the-neighborhood-care/
Stark, P. B. (1998). How to involve others in decision making. Peter Barron Stark Companies. 7(1), 318. Retrieved from: http://www.winstonbrill.com/bril001/html/article_index/articles/301-350/article318_body.html
Stark, P. B. (2010). 6 Reasons to involve employees in decision making. Peter Barron Stark Companies. Retrieved from: https://peterstark.com/key-to-engagement/
Starner, T. (2015, October 15). Five ways HR really can impact business strategy. Retrieved from https://www.hrdive.com/news/five-ways-hr-really-can-impact-business-strategy/407391
Statistics Canada. (2017). Municipalities in Canada with the largest and fastest-growing populations between 2011 and 2016. Retrieved from https://www12.statcan.gc.ca/census-recensement/2016/as-sa/98-200-x/2016001/98-200-x2016001-eng.cfm
Stetzer, E. (2014, May 14). Dropouts and Disciples: How many students are really leaving the church? Retrieved from https://www.christianitytoday.com/edstetzer/2014/may/dropouts-and-disciples-how-many-students-are-really-leaving.htm
Sustainability Illustrated. (2014, May 06). Systems thinking: a cautionary tale (cats in Borneo). Retrieved December 12, 2018, from https://www.youtube.com/watch?v=17BP9n6g1F0
The State of Seniors Health Care in Canada. (2016). Retrieved from https://www.cma.ca/En/Lists/Medias/the-state-of-seniors-health-care-in-canada-september-2016.pdf
Tushman, M. L. (1977). Special boundary roles in the innovation process. Administrative Science Quarterly, 22, 587–605.Retrieved from https://www.jstor.org/stable/pdf/2392402.pdf?seq=1#page_scan_tab_contents
Ulrich, D., & Smallwood, N. (2013). Leadership sustainability: Seven disciplines to achieve the changes great leaders know they must make. McGraw Hill Education.
Ungerer, M., Ungerer, G, & Herholdt, J. (2016). Navigating strategic possibilities: Strategy formulation and execution practices to flourish. Randburg: KR Publishing.
Valaitis, R. and Markle-Reid, M. (2018). Opinion: We must do more for seniors coming home from hospital. Vancouver Sun. Retrieved from https://vancouversun.com/opinion/op-ed/opinion-we-must-do-more-for-seniors-coming-home-from-hospital
van Meerkerk, I., & Edelenbos, J. (2014). “The effects of boundary spanners on trust and performance of urban governance networks: Findings from Survey Research on Urban Development Projects in the Netherlands.” Policy Sciences, 47(1), 3–24.Retrieved from https://www.researchgate.net/publication/257634302_The_effects_of_boundary_spanners_on_trust_and_performance_of_urban_governance_networks_Findings_from_survey_research_on_urban_development_projects_in_the_Netherlands
van Meerkerk, I., & Edelenbos, J. (2018) Facilitating conditions for boundary-spanning behaviour in governance networks, Public Management Review, 20(4). 503-524. Retrieved from https://repub.eur.nl/pub/98829/REPUB_98829_OA.pdf
Van Vliet, V. (2011). Five Functions of Management: (Fayol). Retrieved from https://www.toolshero.com/management/five-functions-of-management/
Vantrappen, H., & Wirtz, F. (2016, March 2). Making matrix organizations actually work. Harvard Business Review Digital Articles. Retrieved from https://ezproxy.student.twu.ca/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edb&AN=118685911&site=eds-liveWakeman, C. (2014). Overcoming “us vs. them” challenges. Retrieved December 6, 2018, from https://www.fastcompany.com/3025378/overcoming-us-vs-them-challenges
Wang, G., Oh, I., Courtright, S., & Colbert, A. (2011). Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research. Group & Organization Management, 36(2), 223-270.
Western Management Consultants. (2014). Fraser Health review: Governance, operational management, and relationships with physicians, staff, divisions of family practice, and the Ministry of Health report from the FGH working group March 2014. Retrieved December 6, 2018, from https://www.health.gov.bc.ca/library/publications/year/2014/FHA-review-FGH-working-group-report.pdf
White, J. E. (2013, September 30). Seven Characteristics of an Effective Church Structure. Retrieved December 5, 2018, from https://www.crosswalk.com/blogs/dr-james-emery-white/seven-characteristics-of-an-effective-church-structure.html
Williams, P. (2012). Collaboration in public policy and practice: perspectives on boundary spanners. The Policy Press, Bristol.
Wong, D. (2017). 5 ways salespeople can influence marketing and improve your product. Retrieved from https://www.huffingtonpost.com/danny-wong/5-ways-salespeople-can-in_b_8779818.html
Yerema, R. & Leung, K. (2018) Fraser Health Authority. Retrieved December 6th, 2018, from https://content.eluta.ca/top-employer-fraser-health
Young, P. (2013, July). The Structure of Schools. Retrieved from http://www.monkeymagic.net/2013/07/27/the-structure-of-schools/
YWAM. (2018, November). Retrieved November 24, 2018 from https://www.ywam.org/